Fire department communications
Communications, web design, and secure hosting for fire agencies.
XMR Fire builds communications, websites, and hosting for fire departments and EMS agencies. We help agencies present their mission, share public information clearly, rank in search, and stay online during an incident. We have served the fire service since 1998.
Who we serve
Fire departments, districts, and EMS agencies.
A fire department's website is often the first place the public looks during an incident, and the main way the agency presents what it does the rest of the year. We build for agencies that treat it that way.
Services
Fire department websites, SEO, hosting, and communications.
Strategy and site are built together. What the agency needs to say, to whom, and how the public finds it come first. Technical work is performed in the US, and clients keep control of their domains, credentials, and data.
Open any item for detail.
Communications strategy
Before design, we define what the department needs to say and to whom. The site and supporting materials are built around that.
- Public information: road closures, evacuations, burn permits, defensible space rules, inspections, and how residents reach the agency, organized so people find them quickly.
- Incident communications: a plan for what goes out, where, and who posts it when an event is underway.
- Mission and outreach: presenting programs, prevention work, and community role clearly rather than burying them.
Web design and development
Custom, content-managed sites staff can update, built to read well on a phone in the field. Structure comes first: residents should reach critical information in one or two clicks.
Accessibility is now law. State and local government sites must meet the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard under the Americans with Disabilities Act (ADA) Title II. The Department of Justice set the standard in a 2024 rule. In April 2026 the compliance deadlines were extended to April 26, 2027 for entities serving 50,000 or more, and April 26, 2028 for smaller entities and special districts, which covers most fire districts. The rule reaches the vendor that builds the site, not only the agency. We build to that standard. (Source: ADA.gov; DOJ Title II web rule.)
Search engine optimization (SEO)
When a resident searches for burn-permit rules or an evacuation update, the agency's official page should be the result, not a third-party aggregator or an out-of-date listing.
- Sites built so search engines can read and rank them, with clean structure, titles, and headings.
- Local search signals so the department shows up for its community.
- Findability for the pages that matter most in an emergency.
Web hosting
A public agency website is public safety infrastructure. During a wildfire or major incident, traffic spikes at the moment residents need road closures, evacuation zones, and shelter information. Standard hosting can slow or fail under that load.
- Managed cloud hosting, US-based, that scales during local and regional emergencies.
- 100% renewable energy, certified by the Green Web Foundation.
- Off-site managed backups and disaster recovery.
- Support 8am to 5pm Pacific, with 24-hour emergency technical support included.
- No outsourcing. Data stays in the US and stays with the agency.
Pricing is below.
Email, DNS, and deliverability
Official messages only work if they arrive. We configure SPF, DKIM, and DMARC (the email authentication records) so agency messages reach residents and staff, and so the domain cannot be easily spoofed.
Intranets and internal communication
Google Workspace or Microsoft 365 for secure internal communication across stations and in the field, with shared files and calendars. For agencies that handle patient data, Google will sign a HIPAA Business Associate Agreement covering the included services, which we configure as part of setup.
Public information, records, and accessibility
Government agencies have records-retention obligations and public-records requests. We set up systems that keep public information secure, readable, and retrievable, and that meet the accessibility standard the agency is now held to.
Pricing
Managed hosting plans for fire and EMS agencies.
Priced per month. All plans include US-based managed hosting, front-end editing, and 24-hour emergency support.
High Traffic
- 50 staff logins
- 350 GB storage
- 5 TB bandwidth
- Technical and content support
Web design starts under $1,000. A complete custom, responsive site, built with direct fire-service experience. Discount pricing may be available to non-profits and fire safe councils case by case.
- How do payments work?
- Check, all major credit cards, and PayPal Business Payments. Invoices are sent monthly or by contract, with 30-day terms.
- How fast can a site launch?
- Most websites take 2 to 6 weeks depending on scope and how quickly content is provided. A basic site can sometimes launch in under a day.
- What support is included?
- Phone and online help 8am to 5pm Pacific, Monday through Friday, plus 24-hour emergency technical support on all hosting plans.
Contact
Tell us what your agency needs.
A new website, a communications plan, an SEO review, an email migration, an accessibility fix ahead of your deadline, or hosting that holds up during an incident. Send your current setup and we will scope the work.
Polebridge, MT 59928 Hours 8am–5pm Pacific, Mon–Fri
24-hour emergency support